Privacy Policy

This Privacy Policy outlines how House of Fun, operating under the Malta Gaming Authority (MGA), collects, uses, and protects personal information in compliance with applicable data protection and gambling regulatory standards in Australia. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

To provide our online casino services effectively, we collect various types of personal information from our users, including but not limited to:

• Registration data: When you create an account, we collect your name, age, address, and contact information.
• Payment details: We gather financial information required for processing transactions, including credit card or bank account details.
• Technical logs: This includes your IP address, browser type, device information, and cookies to enhance your experience and track usage patterns.

2. Purpose of Data Usage

The personal information collected is used for several purposes, which include:

• Account management: To manage your account, verify your identity, and provide customer support.
• Marketing communication: To send information about promotions, updates, and news related to our services. You can opt-out of marketing communications at any time.
• Anti-fraud checks: To protect against fraudulent activities and ensure a safe gaming environment.
• AML compliance: To comply with Anti-Money Laundering regulations and prevent financial crime.
• KYC procedures: To fulfill Know Your Customer obligations, ensuring that we verify the identity of our players as per regulatory requirements.

3. Data Sharing

We may share your personal information with third parties in the following situations:

• Payment providers: To process transactions securely, we share necessary information with banks and payment processors.
• Verification partners: We cooperate with third-party services for identity verification and fraud prevention.
• Regulatory authorities: We may disclose personal information to regulators or law enforcement as required by law or to comply with legal obligations.

4. User Rights

As a user, you have certain rights regarding your personal data, which include:

• Right to access: You have the right to request copies of your personal information held by us.
• Right to deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
• Right to restrict processing: You can request restrictions on how we process your personal data under certain circumstances.

To exercise any of these rights, please contact the support team.

5. Cookie Policy

Our website uses cookies to enhance your experience and improve our services. The types of cookies we use include:

• Essential cookies: These are necessary for the functionality of our website, enabling you to navigate and use features like secure areas and payment processing.
• Analytical cookies: We use these to analyze how users interact with our website, helping us understand usage patterns and improve performance.

You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience on our platform.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission.
• Secure servers for data storage.
• Regular security assessments and updates to our systems.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. After the retention period, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for regulatory compliance. Any updates will be posted on our website with the effective date noted. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to the support team. We are committed to addressing your inquiries and ensuring your privacy.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.